Privacy Policy
Effective date: July 10, 2026
This Privacy Policy explains how ScanHarvest ("we", "us", "our") collects, uses, and protects information when you use the ScanHarvest website and mobile app (the "Service"). By using the Service, you agree to this policy.
1. Information We Collect
We collect only what we need to run the Service:
- Scans you make. When you scan a PLU sticker or barcode, we record the code and the time of the scan so we can show you your recent scans and improve product coverage.
- Missing product reports. If you submit a missing PLU or packaged product, we store the code and any optional details you provide (produce name, brand, country of origin).
- Camera input. When you use camera-based scanning, the camera feed is processed on your device to detect codes or, for photo scans, sent to our AI service to identify the produce. We do not keep the raw camera stream.
- Account data (if you sign in). If sign-in is enabled and you choose to sign in, we store your email address and a user identifier provided by our authentication provider.
- Basic technical data. Standard server logs (IP address, user agent, timestamps) that our hosting infrastructure needs to deliver and secure the Service.
We do not knowingly collect health records, precise location, contacts, SMS, call logs, or financial account information.
2. How We Use Information
- Provide scan lookups, recent-scan history, and product information.
- Identify produce from photos using an AI provider.
- Improve product coverage from missing-product reports.
- Maintain security, prevent abuse, and troubleshoot issues.
- Comply with legal obligations.
We do not sell your personal information. We do not use your data for third-party advertising.
3. Camera and Photo Permission
The camera permission is used only to scan stickers, barcodes, or to take photos of produce when you choose to. You can revoke camera access at any time in your device settings. If you deny access, you can still enter PLU codes manually.
4. Service Providers
We use trusted providers to run ScanHarvest:
- Cloud database, authentication, and hosting infrastructure.
- An AI provider that analyzes produce photos you submit.
- Open food data sources used to enrich packaged product information.
These providers process data on our behalf under their own security and confidentiality obligations. They are not permitted to use your data for their own purposes.
5. Data Retention
Scan history and missing-product reports are retained while they remain useful to the Service. You can request deletion of your data at any time by emailing us at support@scanharvest.com. Server logs are kept for a short period for security and diagnostics, then rotated automatically.
6. Security
Data is transmitted over HTTPS. Access to user-scoped data is protected by row-level security rules in our database. No system is perfectly secure, and we cannot guarantee absolute security, but we work to protect your information using industry-standard practices.
7. Children
ScanHarvest is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, email support@scanharvest.com. We will respond within a reasonable time frame.
9. International Transfers
ScanHarvest is operated from and processes data through infrastructure that may be located outside your country. By using the Service you understand that your information may be processed in those locations.
10. Nutrition, Halal, and Health Information
Nutrition facts, halal status, ingredient warnings, and buy / check / skip recommendations are provided for general information only. They are not medical, dietary, or religious advice. Always verify labels on the physical product before purchase or consumption, and consult a qualified professional when needed.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will update the effective date at the top. If changes are material, we will provide a more prominent notice.
12. Contact
Questions or privacy requests? Email support@scanharvest.com.
